Frequently Asked Questions
By Mariana1 author6 articles
FAQ: Understanding Calendar Integration Permissions for Google CalendarWhy does Optify require permission to access my Google Calendar?
Why are my clients not receiving e-mails or calendar invites?What to do when clients report that they are not receiving calendar invites.
AI Coach Matching FAQsExplore Optify's AI Coach Matching tool, powered by Google’s Gemini AI: key details on data security, functionality, and profile visibility.
As a Coach, how can I track my coaching hours?Learn how to track your coaching hours in Optify by filtering events and downloading a CSV report from your coach dashboard.
FAQ – Why can’t I schedule calls with my coach? Why is there no availability showing?Learn about scheduling windows, missing availability, and how to contact your coach.
FAQ - As a Coach, Can I Reschedule or Cancel a Fit Call?Coaches can reschedule or cancel fit calls through the Upcoming Meetings Tab