Step 1: Access the Upcoming Meetings Tab
Log in to your account and navigate to your dashboard. Click on the "Upcoming Meetings" tab to view all your scheduled fit calls.
Step 2: Locate and Open the Fit Call Options
Find the fit call you want to cancel or reschedule in your list of upcoming meetings. Click the three dots (⋯) menu icon next to the meeting to reveal your options.
Step 3: Select Cancel and Provide a Reason
From the dropdown menu, choose "Cancel." A reason field will appear. You must provide a reason for the cancellation before you can proceed—the form cannot be saved without this information.
Step 4: Confirm the Cancellation
Click "Cancel Event" to confirm your cancellation. Once completed, both you and the client will receive an email notification confirming the cancellation.